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Law Enforcement | First Responders

Mission Critical Partners to upgrade Philadelphia's first responder communication system, prepare city for Next-Gen 911


STATE COLLEGE, PA July 5, 2017 Mission Critical Partners, Inc. (MCP) has been selected to provide public safety technology and facility consulting services to the City of Philadelphia, which recently kicked off multi-year initiative to evolve its 911 infrastructure and facilities. 

The project will bring significantly enhanced first responder communications to Philadelphia and prepare the city's communications technology and facilities for Next Generation 911 (NG911), a broadband-enabled, IP-based system that allows 911 to keep pace with the communication technology used by the public. It also will bring additional enhancements to the City's 911 center facility and computer-aided dispatch system, as well as a new text-to-911 capability.

MCP will provide 911 management and consulting services to the city regarding its mission-critical communications, including the following tasks:

  • Deploying a regional Emergency Services Internet Protocol Network (ESInet)
  • Assessing the city's land mobile radio (LMR) system assets and contract management
  • Planning and programming for a new, modern 911 center
  • Communications technology procurement support
  • Assistance deploying text-to-911 service.

"We support Philadelphia's vision of evolving its emergency communications network, technology and facilities to deliver the highest level of service to the city's first responders and the public," said Kevin Murray, MCP's president and CEO. "Because our expertise spans all aspects of mission-critical communications, our cross-functional teams will contribute significantly to a successful project for the city."

Philadelphia operates the busiest public safety answering point (PSAP) in Pennsylvania, receiving approximately 3 million 911 calls annually, one-third of 911 calls statewide.

About Mission Critical Partners (MCP)

Mission Critical Partners (MCP) is a professional services firm that helps clients enhance and evolve their public safety systems and operations through our extensive experience, knowledge and resources. By providing insight and support every step of the way, our clients are able to transform their mission critical operations, maximizing the value of their investments and ensuring optimal performance and success. Additional information and career opportunities are available at www.MissionCriticalPartners.com.

30-year law enforcement veteran named new director of National Tactical Officers Association


DOYLESTOWN, PA The National Tactical Officers Association is pleased to announce Cmdr. Thor Eells (ret.) as its new Executive Director. Eells brings a unique set of qualifications with an exceptional background in law enforcement, training and leadership. In his new role, he will be responsible for directing and overseeing the daily operations of the NTOA, and will represent the organization at conferences as well as various state and federal events. Reporting to the NTOA Board of Directors and the board chairman, Eells will develop and administer an annual operating budget and perform other duties as required.

“I have worked with Thor on the Board of Directors for the past several years,” stated NTOA Chairman of the Board Luke Sherman. “I have learned that professionalism is at the core of his priorities for this organization. He believes that an important aspect of accomplishing this mission is the image we present to other working groups, associations and the public we serve. He embraces change, while at the same time recognizing the history and lessons learned from our past. As we move through these uncertain and trying times for law enforcement, strong leadership with the capacity to provide clear expectations, direction and vision for the future is more important than ever.”

Eells served more than 30 years with the Colorado Springs (CO) Police Department, retiring in 2017. His assignments with the department included operator, team commander and division commander. As commander of the Specialized Enforcement Division, he was responsible for highly specialized units such as SWAT, K9, EOD, traffic enforcement, special events and air support. He is also a graduate of the FBI National Academy and Center for Creative Leadership.

Eells has taught extensively for the NTOA and is one of the core instructors in SWAT Command and Leadership courses. He has represented the NTOA in the Department of Homeland Security’s efforts to develop SWAT capabilities and typing, and helped develop the National SWAT Standard. Eells is a recipient of the NTOA’s prestigious John Kolman Award of Excellence and has been awarded his department’s Distinguished Service Medal. He has served on the NTOA Board of Directors for seven years and was board chairman for two years.

“I want to continue to solidify the reputation of the NTOA as being the standard-bearer for excellence and professionalism in the tactical arena,” said Eells. “Through collaboration with our partners in state tactical associations, other national professional associations and our federal partners, I want to see our organization continue to raise the bar.”

The NTOA Board of Directors is pleased to have Thor Eells at the helm and has the utmost confidence in his leadership and organizational management abilities in guiding the NTOA in the years to come.

An interview with Thor Eells will appear in the Fall 2017 issue of NTOA’s quarterly journal, The Tactical Edge.

Former acting CBP director named to Converus Advisory Board


LEHI, UT June 29, 2017 Jayson Ahern, an expert in homeland and border security management, is the newest member of the Converus Advisory Board. As a 33-year law enforcement professional and the former acting head of U.S. Customs and Border Protection (CBP) at the Department of Homeland Security, Ahern was responsible for securing, managing and controlling our nation's borders.

"Converus has done a remarkable job of creating technology that can help the U.S. government meet today's difficult challenges in keeping our homeland secure and safe from internal and external threats," said Ahern. "EyeDetect would be a powerful, effective tool that will streamline the vetting process for U.S. federal agencies. It's one of the most impressive credibility assessment tools I've ever seen."

Ahern is currently a principal and head of security services at The Chertoff Group, a Washington, D.C.-based global advisory firm focused on security and risk management. He advises clients on a broad range of issues, including homeland and border security management, global commerce and supply chain security, critical infrastructure protection, and strategic planning and implementation. 

"There are significant vetting-related challenges within the federal government that EyeDetect can address immediately. Some agencies are backlogged for months due to existing vetting processes while other agencies are foregoing periodic monitoring due to cost and insufficient vetting resources. For example, agencies like CBP and ICE are looking to hire 5,000 to 10,000 additional agents," said Converus President and CEO Todd Mickelsen. "EyeDetect is the only credibility assessment technology that can help the federal government quickly, accurately and cost-effectively vet a large group of people."

Mickelsen says EyeDetect — the only lie detection technology that accurately detects deception in 30 minutes by analyzing eye and other behaviors — is ideal for screening immigrants and refugees, as well as federal government employees and contractors, because the automated test is unbiased, accurate and nonintrusive.

Ahern joins existing Converus Advisory Board members and credibility assessment experts Don Krapohl, Charles Honts, Ph.D. and Darryl Bullens, as well as deception detection expert and bestselling author Pamela Meyer.

Visit www.converus.com.

ETD unveils 3-in-1 high-intensity light system for law enforcement

JUPITER, FL June 30, 2017 Extreme Tactical Dynamics (ETD) today announced the launch of its new police light, the revolutionary BLAZE CORE™ Visor Light. Unlike traditional emergency vehicle visor lights, which have add-on option Takedown Lights, BLAZE CORE TECHNOLOGY™ instantly transforms the entire visor light from colored flashing lights into 6,720 Lumens of blazing white Takedown light with the flip of a switch.  The new LED technology squeezes 2 LEDs into the space for one: a 3-Watt Colored LED with a 3-Watt Takedown light. This innovative configuration produces a dual function in the space of one standard LED core.  

"I got the idea for BLAZE CORE TECHNOLOGY™ because many of our customers consistently requested the addition of extra takedown lights to make nighttime traffic stops safer. This revolutionary LED technology provides officers with five times more takedown illumination than any standard visor light, without the need for optional purchases," says Chris Dallmann, company CEO and designer of the BLAZE visor light.

Nighttime traffic stops continue to be one of the leading causes of injury and death to police officers across the United States. BLAZE CORE™ LEDs with their exceptional SHIELD OF LIGHT™ could prevent countless deaths and injuries by directly minimizing the risks officers face during nighttime traffic stops.  BLAZE produces abundant, widespread light so officers can thoroughly assess a stopped vehicle and its occupants before approaching it. A highly visible scene makes it possible to recognize and quickly react to threats early enough to save police lives.  

Deputy Terry Gray of Griggs County (N.D.) Sheriff's Department says it best: "On nighttime traffic stops, light up the offender's vehicle and don't be in a rush to get out of your unit. Sit back and watch the activities for a short time. You will see driver and passenger movement inside. You may see what appears to be the hiding of contraband and such. With lights shining on them, the occupants won't be able to clearly observe your activities."

BLAZE visor light has two 17" sections, one per visor, each with 4 chambers that contain 4 BLAZE CORE™ LEDs.   It is compact, multifunctional, and revolutionary!  Nighttime traffic stops are safer with BLAZE!

Chief Scott Hughes, creator and lead course instructor of TNTTactics in Traffic realized the advantage of steady-on bright white light back in 2014. Upon investigation, he read about other officers around the USA who had also figured out that if you didn't run red & blues with takedown lights, you could see better!  "One night after making a traffic stop and arresting the driver...I could see inside the car better without the red and blue lights flashing! By using just my takedowns and spotlight, and disabling the forward facing lights, I could actually see more of the interior of the violator's vehicle."  He continues: "REMEMBER: There's no such thing as routine!"

Stay Safe At Night...Keep the Whole Scene Well Lit...Get BLAZE!

To view the BLAZE CORE™ Visor Light in action, visit: www.youtube.com/watch?v=-D_sNLmD79E

Two Mississippi law enforcement agencies pick BodyWorn for video and communications solutions

DECATUR, GA June 29, 2017 Utility, Inc. announced today that the Harrison County Sheriff's Department and Pascagoula Police Department in Mississippi have selected BodyWorn™ police cameras and Rocket IoT™ in-car video recording and communications systems. These departments join the Biloxi Police Department, Gulfport Police Department, Long Beach Police Department, Hancock County Sheriff's Office and Clinton Police Department in deploying smart BodyWorn cameras and Rocket IoT systems

The BodyWorn software is a complete situational awareness system with real-time mapping and communication with field assets; which includes Officers and their vehicles.  "The adoption of BodyWorn in Mississippi marks a recurring trend we are starting to see in other regions around the Country.  It tells us that these Agencies see our interconnected system as more than just a camera, they see it as a tool for managing field assets," says Ted Davis, CEO of Utility.  "We're honored that the market is seeing us leading the situational awareness discussion, because we knew when we designed our system it was not something traditional body cameras could provide.  For these Mississippi Agencies to move to a smarter, more advanced system over the traditional magnet mount and clip-on push-button cameras without real-time situational awareness tells us how much Mississippi values the safety of their Officers and the communities they serve."

Recent orders received from the following departments in Mississippi:

  • Harrison County Sheriff's Department - 73 BodyWorn Cameras and 73 Rocket IoT Systems
  • Pascagoula Police Department - 45 BodyWorn Cameras and 35 Rocket IoT Systems

"We are thrilled to join other Mississippi public safety departments in deploying Utility's BodyWorn camera technology," said Sheriff Troy Peterson, Harrison County Sheriff's Department. "This type of regional cooperation among law enforcement agencies is the right step forward to promoting positive policing through officer safety and community trust."

Pascagoula Police Chief Kenny Johnson highlighted some of the reasons why his department selected BodyWorn. "We have researched and tested body camera systems for a long time to find the best technology for our agency and community. The ability to have the body worn camera turn on automatically in key situations and communicate with other officers and supervisors gives us a great tool to serve the public."

Both the BodyWorn camera and the Rocket IoT, singularly or in conjunction, utilize their unique communication capabilities to activate specific recording triggers that automatically initiate video recording. These triggers are set by the Department's individual recording policies—including a built-in accelerometer, prone positioning, light bar sensors in concert with door opening, rapid motion, GeoFence entry, etc.— and can be updated at any time via their video management system, AVaiL Web™. The BodyWorn camera and the Rocket IoT system offer unique integration with real-time GPS reporting of officer and vehicle, auto-related video for synchronized video playback, dockless evidence offload and more.

Jackson, Mississippi-based PILEUM, an authorized reseller of BodyWorn™ and Utility's IT consultant and systems integration partner, will work alongside Utility to help in deploying the technology.

About Utility

Utility, Inc. provides law enforcement officers with an intuitive platform for effectively capturing, managing and releasing video evidence. Utility's BodyWorn™ camera and Rocket IoT™ in-car video system incorporates real-time communications, policy-based automatic recording functionality, and real-time GPS positioning for the best situational awareness possible during critical times. Meanwhile, it's  AVaiL Web™ cloud-based digital evidence management solution securely stores captured evidence and offers Smart Redaction™ - the only automatic video redaction software on the market today.

McMurdo to provide search-and-rescue software to Botswana civil air authority

SOPHIA-ANTIPOLIS, France June 28, 2017 Orolia, through its McMurdo brand, has been awarded a search and rescue (SAR) software contract for the Civil Aviation Authority of Botswana. McMurdo will provide its next-generation PRISMA C2 Incident Management System (IMS) for Botswana's Rescue Coordination Centers (RCCs).

The company's state-of-the-art IMS solution will revolutionize Botswana's current method of responding to aviation SAR missions by providing SAR operators and decision makers with real-time situational awareness, planning and response tools that facilitate effective incident management. The IMS solution is part of McMurdo's innovative PRISMA C2 platform that converges critical emergency readiness and response solutions, including coastal surveillance, maritime fleet management and maritime and aviation incident management. With the introduction of McMurdo's IMS solution in Botswana, RCC coordinators can detect, locate and rescue those in distress faster and more reliably than ever before.

"This contract is the first delivery of McMurdo's next-generation PRISMA C2 in Africa and builds on Orolia's existing resilient positioning, navigation and timing solutions already in place in Nigeria, Morocco and South Africa," said Chris Loizou, Chief Business Development Officer for Orolia. "To deliver such a critical, yet practical, local solution demonstrates McMurdo's commitment to help save lives with best-in-class search and rescue solutions."

McMurdo is the world leader in emergency readiness and response with the only end-to-end solutions for SAR satellite-aided technology, from voyage data recorders and distress beacons to satellite ground infrastructure to mission control centers and rescue coordination centers. Half of the world's MEOSAR satellite ground infrastructure has been installed by McMurdo, as well as the manufacture of 25% of the world's 500,000 registered beacons.

About Orolia
Orolia is the world leader in resilient positioning, navigation and timing (PNT) solutions that improve the reliability, performance and safety of critical, remote or high-risk operations. Through its leading brands, McMurdo, Kannad, Netwave, SARBE, Spectracom and Spectratime, Orolia has locations in more than 100 countries worldwide. With expertise in maritime, defense and space applications, Orolia provides virtually fail-safe GPS/GNSS and PNT products and solutions for its customers' most mission-critical needs. www.orolia.com

Caliber Public Safety implements online records management system in 23 Missouri counties

Finding criminals beyond the county line can be like looking for a needle in a haystack —criminals on the run don’t stay at the scene of the crime. Caliber’s Online RMS provides encrypted Internet access to law enforcement agencies, making crime data accessible anywhere and anytime. The Online RMS schemas for each Missouri County interconnect to expand in-state data sharing between agencies. If the necessary information is not available within Missouri, the search can be extended beyond state lines to over 300 public safety data sources that participate in Caliber’s InterDEx data sharing nationwide network. Instead of searching a local haystack, Caliber’s Online RMS provides the power to search for the suspect in hundreds of haystacks in just a matter of seconds. The more accurate the data, the more likely a hit and, possibly an arrest, will occur.

Faysal Tay, VP of Sales and Marketing for Caliber Public Safety, notes, “The data sharing element between agencies is changing policing from being reactive to proactive. Caliber’s Online RMS provides information that was previously unavailable, allowing agencies to leverage data sharing and find commonalities within their state as well as within neighboring states. We now see a proven model that is gaining momentum.”

Caliber maintains our Online RMS at Nlets, where we ensure that the most current releases are automatically available to agencies, creating a simple solution that assists cash strapped cities and counties to implement powerful crime fighting solutions. Caliber Online RMS let’s you know what information your neighboring agencies have in order to take more action and let the data tell an impactful story.

About Caliber Public Safety

Caliber Public Safety is committed to creating reliable software with unique information sharing ability that provides instantaneous access to critical, relevant information across multiple agencies. We combine industry best practices with our state of the art suite of products to deliver a client experience that is second to none. The full line of Caliber Public Safety software delivers the critical edge to frontline responders when seconds count.

Caliber Public Safety is a business unit of the Harris Operating Group of Constellation Software, Inc. Harris Systems USA, Inc. is a member of the Harris Operating Group and is one of the legal entities that markets and distributes software products and services under the Caliber Public Safety platform.

Tuffy Security Products introduces under-seat drawer for police interceptor SUVs

CORTEZ, CO Tuffy Security Products, a leading manufacturer of secure storage for serious gear, announces the Model 335 Under Seat Security Drawer for 2011-up Ford Explorer SUV and 2013-up Ford Police Interceptor SUV models.
The stealthy design fits beneath the driver or passenger front seats, completely out of sight from outside the vehicle. The drawer requires no drilling of the floor pan to install, using the OEM seat mount points and bolts, requires just basic hand tools for installation, and does not interfere with the under-seat wiring harness. It features a lockable storage volume in excess of 200 cu. in. (3277 cc).
Tuffy's Model 335 drawer features heavy-duty, 16-gauge steel construction, and utilizes a pick-resistant 10-tumbler double-bitted lock, plus Tuffy Security Products' exclusive Pry-Guard patented locking system, to deter theft. The Pry-Guard latch mechanism uses 1/8" (0.3175 cm) thick high-strength steel, and includes premium-quality built-in weather seals to control moisture and dust intrusion. A formed rib in the enclosure additionally strengthens the locking system. The locking mechanism also allows the cover to shut without being locked while offering exceptional strength. 
The lockbox design incorporates a heavy duty fully-extending drawer, riding on a roller bearing slide system, with weather seals, and 100 percent welded construction. A convenient pull lever allows easy opening and closing of the drawer. Tuffy's exclusive bolt-blocker bracket is included for added security. The drawer must remain locked while operating the vehicle.
Finished in black textured powder coat, the cover is tough - withstanding repeated use, while resisting chipping or peeling. Optional foam inserts and carpeted liners can be added to the Model 335 to cushion and protect the contents. 
"Our Model 335 Under Seat Security Drawer for the late-model Ford Explorer and Ford Police Interceptor SUV is perfectly suited to law enforcement and other security services use. The Model 335, and all of our other security storage products and accessories are made with top quality American craftsmanship," said Tuffy Security Products Marketing Manager Chip Olson. "With heavy-duty construction, our vehicle storage solutions protect expensive law enforcement gear and supplies for as long as the vehicle is in service."
Manufactured by Tuffy Security Products in the USA.

Fitment:  2011-up Ford Explorer, 2013-up Ford Police Interceptor SUV

About Tuffy Security Products 
Tuffy Security products safeguard valuable gear with American-made craftsmanship. The full line of Tuffy security solutions provide premium, superior protection against theft, enable safe cargo management, increase gear accessibility and offer the option of flexible keyless lock-entry for multiple users. Tuffy Security Products is a portfolio company of Kinderhook Industries and a sister company of Bestop, Inc., maker of Jeep and truck soft tops and accessories. For more information, visit Tuffy Security Products' website at www.pro.tuffyproducts.com or call 866-318-8339.

Solacom Guardian 9-1-1 to provide next-generation emergency call service to southwestern Colorado


"We researched several vendors and found Solacom to be an innovative company that offered features, capabilities, and value for our agency with pricing that was fair and within our budget,” says Pamela Stewart, regional manager for Colorado State Patrol, which runs San Luis Valley 911.

“Solacom took the time to learn about our operations and needs, and built its solution offering around our expectations. We were looking for a vendor that stood by its promises made during the sales process, and our research indicated Solacom was customer focused with excellent follow-through. Solacom makes sure customers receive everything that they paid for.”

Changing technology and new standards are requiring PSAPs to upgrade their 9-1-1 call handling and management systems. As a result, more PSAPs like San Luis Valley 911 are choosing Solacom’s Guardian solutions to bring them into i3 compliance and readiness.

“While most providers adapt generic systems for next-generation 9-1-1, Solacom specializes in customizable emergency call handling and management for PSAPs,” says Tony Parrott, Solacom’s vice president of sales. 
“San Luis Valley 911 recognized the value in that and how our Guardian Call Handling Solution can streamline the call handling process. The solution selected by San Luis Valley 911 provides a simple, evolutionary path to emerging emergency call management requirements and enables future enhancements without any costly replacements to the underlying infrastructure.”

Solacom’s Guardian 9-1-1 Call Handling solution provides complete, customizable call handling at the desktop. Behind the desktop, Solacom’s innovative call control system is specifically engineered for legacy and IP-based emergency call management and control and for converging traditional voice and data into a single communications workflow.

Because San Luis Valley 911 covers six counties over a large geographical area, the PSAP needs to be able to pinpoint any call. That’s covered with Solacom’s advanced geo-location and mapping application. Guardian Map captures and displays complete call location information and enables call takers to answer and manage calls directly with the Guardian Map interface. It integrates seamlessly with the Guardian 9-1-1 Call Handling solution at the desktop.

With Solacom’s Guardian Management Information System (MIS), a complete call logging, tracking, and reporting application, San Luis Valley 911 will also be able to collect ongoing, real-time critical data and access all data at any time for a variety of administrative reports. The system also includes HigherGround’s Capture911 recorder and logger.

San Luis Valley 911 will also utilize Solacom’s Guardian Managed Services to ensure compliance with the latest standards and technology, provide ongoing upgrades, and make sure the installed solution is operating at peak performance 24 hours a day, seven days a week, 365 days a year.

Phased deployment of the Solacom Guardian 9-1-1 Solution at San Luis Valley 911’s PSAP begins in June, and includes a customized implementation and training plan for the call takers and managers.

About Solacom 
Solacom 9-1-1 call handling and management solutions are built on more than 30 years of research and innovation in the application of advanced hardware and software technologies for public safety. Today, Solacom Guardian 9-1-1 solutions support thousands of agencies affecting millions of lives annually. From dense urban environments to statewide deployments, Solacom solutions are trusted to streamline 9-1-1 call handling and management processes and enable more efficient collection of critical information in emergency situations. For more information, visit: http://www.solacom.com

Sacramento Regional Transit opts to bring security in-house, hires 30 officers


Safety and security continues to be a major priority for the Sacramento Regional Transit District (SacRT). SacRT officials announced today the hiring of 30 new in-house Transit Agents to enhance safety and security for SacRT’s light rail system.

Today’s news conference heralds the end of an era, when SacRT relied on contracted security guard companies to provide a majority of its uniformed presence. The in-house team now has 63 full-time transit agents that are supported by 28 sworn officers representing various law enforcement agencies throughout the Sacramento region.

“Our number one priority at SacRT is to provide a safe experience for all of our passengers,” said SacRT Board Chair Andy Morin. “We believe an in-house presence at our stations will allow our transit agents more leverage to enforce all of the rules while maintaining consistent practices and better customer service.”

Right now, SacRT’s contracted security guards provide a visible presence at light rail stations. However, they do not have the ability to provide fare enforcement, because they are not able to issue citations as a contractor.

General Manager/CEO Henry Li opted to bring the positions in-house to ensure that all agents have the same level of influence to enforce SacRT rules. The conversion could save the District $200,000 annually.

“We believe our security detail needs to be part and parcel with the SacRT team,” said Li. “Our previous security guard company provided dedicated service for more than 12 years and we are appreciative of their commitment to our transportation system, but now we are implementing a new business model and this change requires some reorganization.

SacRT is in the process of training its new Transit Agents to replace guards that are currently contracted through G4S, a local security company. The G4S contract ends on June 30, 2017 and the new Transit Agents are expected to be ready to manage a seamless transition.

SacRT officials also announced today plans to expand the District’s Paid Fare Zone program to the entire light rail system. The pilot program has been in place since April 2016 at six of SacRT’s busiest light rail stations, and has proven to be quite successful at reducing the problem of loitering.

The Paid Fare Zone program establishes an area at each light rail station where waiting passengers must have proof of valid fare and board a light rail vehicle within two train cycles. Those without a valid ticket or pass run the risk of getting a citation. The program will go into effect system-wide on June 21, 2017.

Finally, SacRT is preparing to roll-out a new public announcement system that works in coordination with its surveillance cameras. Soon, security staff in SacRT’s Security Operations Center will be able to communicate remotely through a wireless system with passengers waiting at light rail stations. Passengers should feel confident their safety is a priority and criminals should take heed their behavior is being monitored.



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