Maxxess launches eMobile Smartphone-based security service

An innovative 'next generation' smartphone service called eMobile has been introduced by Maxxess.

"eMobile provides a very exciting opportunity for organizations to dramatically improve the effectiveness of their communication with their mobile workforce," said Lee Copland, managing director of Maxxess Systems, EMEA.

The new smartphone-based critical messaging service, which has been integrated into the Maxxess eFusion security management software platform, is designed to enhance an organization's existing communication infrastructure by providing rapid connectivity to an entire mobile workforce.

Emergency information, crisis management instructions, and important operational information can all be efficiently communicated to the mobile workforce through branded smartphone apps that can be designed by the organization.

Initially eMobile will be offered on Blackberry phones, but ultimately it will also be available for all popular smartphone platforms, says a press release issued by Maxxess on Feb. 15.

The eMobile system will offer two different types of messaging services. Priority Messaging empowers an organization to communicate important information simultaneously to its entire mobile workforce. It also provides the means for individual mobile workers to directly connect to a specific department to request support by using easy-to-complete forms.

Duress Messaging provides peace of mind for lone workers who can access the 'Duress' features of eMobile if they feel threatened or if they encounter any other problem as they go about their work.

When the 'Monitor Me' feature is activated, eMobile provides geo-locating GPS information at regular intervals to the organization. If attacked or injured, users can activate the eMobile 'Help' feature to summon immediate assistance by pressing a pre-programmed key on the smartphone.

"The integration of the eMobile service into the eFusion platform significantly adds to an organization's ability to respond effectively to mission critical events," said Copland. “By interacting, for example, with the eFusion ViewPoint CCTV module, eMobile could ensure that live video of a developing incident is displayed on a control room monitor."

The eMobile service also provides the facility to carry out surveys and analyze the results in real-time. It may be, for example, that an organization will wish to check who might be available for overtime work on a specific day or it wants to equip its mobile workforce with an easy way of providing feedback on a new product or service.

Maxxess has been a supplier of traditional access control for decades and has enjoyed particular success over the last five years with its integrated hardware and software solutions which provide business and government with the very highest-level of security management, said the news release. Maxxess systems are installed worldwide and range from small two-door systems to large campuses with multi-buildings or multi-sites managing hundreds of doors and thousands of badges.