G4’S provides situational management, rapid response capabilities

G4S announced the introduction of their Secure Trax PLUS fully interactive software platform on June 22, providing a critical link to expand the capabilities of security officers through cutting edge technology products.

“Secure Trax PLUS connects our security officers, the command center and the enterprise's customized, secure business intelligence portal,” said Brian McCabe, chief technology officer at G4S’ North American offices. “The all-in-one software can detect, alert, dispatch, respond and verify events in real-time. The system eliminates paperwork and provides historical performance data to enable security resources to be assigned based on business intelligence and trend analysis.”

The Secure Trax PLUS Command Center provides situational management with rapid response capabilities and day-to-day functions such as guard tour monitoring, perimeter violation monitoring, check-in verification, documented repair requests, and coordination of officer duties and scheduled tasks.

The Secure Trax Business Intelligence Portal provides incident tracking and compliance reporting with the analytical power to determine the most cost-efficient allocation of security resources. The information sent to the command center is stored in the G4S Secure Business Intelligence Portal. The data is then used to develop trend analyses reports that identify prevalent risk factors, weak spots in security coverage, and seasonal or even hourly coverage needs based on event history.

Secure Trax PLUS reflects the continuing evolution of G4S from its Wackenhut roots as a supplier of manned security services through its transformation to define a new category of security solutions combining manpower, technology and innovation.

“Since before Wackenhut became part of the G4S family of companies, we have been developing new and more efficient means of supplementing our security officers with powerful technologies such as our Secure Trax™ Management Software platform,” said McCabe. “Now with the global resources of G4S, we can deliver a wider range of services – including security consulting, design, and engineering; compliance and risk management; facilities management and remote video monitoring – to deliver truly integrated security solutions unlike any other company in the industry.

“Secure Trax PLUS is one example,” he added.

G4S Secure Solutions USA of Palm Beach Gardens, FL, is a provider of integrated security solutions in the U.S. With 110 offices and approximately 40,000 employees across the country, G4S offers a combination of security personnel, monitoring, tracking and response technologies to provide users with customized security solutions uniquely tailored to meet their needs.

G4S Secure Solutions USA parent company, G4S, is a global security solutions group specializing in the outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 110 countries and over 595,000 employees.