MIR3 launches new version of its intelligent notification platform

MIR3 of San Diego, CA, a developer of intelligent notification and response software, announced the launch of the 2.19 version of its inEnterprise family of products on June 7.

MIR3 offers institutions, such as universities, hospitals, or large companies, the technology to communicate with all their students, patients or employees during operational interruptions. This notification system can also alert companies’ officials when regular IT systems fail.

The update involves three primary areas of improvement. First, the updated intelligence notification platform offers a number of enhancements for IT personnel including the ability to carry out sophisticated searches using prefix instead of whole words, or using the “and/or” logic to string words together. IT personnel can also choose to subscribe to or suppress any notification including a special key word for a certain period of time.

The second upgraded area concerns workflow. Maurice Burrell, director of product management, spoke with GSN: Government Security News about the upgrades. “For instance, the notification report scheduler is an option to designate who and when the users will receive the notification report. Thanks to the scheduler, one can decide when a report will be set. A partial report can be sent to users every 15 minutes for example, so that everyone is updated on the progress of the notification.”

Another workflow enhancement allows for the user to see who has subscribed to static or dynamic groups before he/she sends the report out. That way, the user is able to know how many people the report will reach.

The third area of improvement concerns the expansion of the Application Programming Interface (API). This improvement enables developers, integrators and original equipment manufacturers (OEMs) to use more commands and integrate the intelligence notification platform into third parties applications, such as information technology service management (ITSM) or customer service applications.

Companies interested in the MIR3 technology can try a system demonstration on the company’s website.

MIR3 customers are located in more than 100 countries, including 87 of the Fortune 100 companies. They also provide their service to government agencies.

On June 3 GSN: Government Security News magazine reported on MIR3’s effort to help companies and public infrastructures to re-evaluate their preparedness and disaster recovery plans.